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FAQ

Questions, answered fast.

Ordering

  • How fast is pickup?
    Most pickup orders ready in under 10 minutes at either Miami location.
  • Can I customize my order?
    Yes — Build Your Own gives you base, protein, six toppings, and dressing. Every Phat Meal also accepts swaps.
  • Can I call in an order?
    Yes — call either location directly. Delivery apps are usually faster for larger orders.

Allergens & Diet

  • Do you have vegan options?
    Yes — plant-based protein, vegan açaí, and most bowls/wraps can be made vegan.
  • Gluten-free?
    Rice bowls, açaí, sweet potato stacker, and most salads are GF. We flag items and swap when possible.
  • Dairy-free?
    Oat, almond, coconut milk all available for smoothies, matcha, coffee — no extra charge.

Catering

  • How much notice?
    Ideally 48 hours. Same-day possible for small orders.
  • Minimum order?
    Catering starts at 10 people. No maximum.
  • Delivery?
    Free within 10 miles. Beyond that, small flat fee.

Locations

  • Where are you?
    Kendall Drive: 11559 N Kendall Dr. Cutler Bay: 20714 US-1.
  • Are both locations open the same hours?
    Yes — 8 AM – 9 PM weekdays, later on weekends.
  • Do you have a drive-thru?
    Counter pickup at both. Open kitchen so you can see your food being made.

Gift Cards

  • Do they expire?
    Never.
  • Digital or physical?
    Both available. Email us to order.

Still need help?

Reach out — we answer fast.